How Truecaller works: Is Truecaller application safe to use in 2020

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Many of us whenever get a missed call from an unknown number, try to recall that number, and when you fail to find the true owner of that number, finally most of us go on Truecaller and search for number owner information isn't it. Truecaller has got millions of downloads in the world, where it got more fame with mouth to mouth promotion and that's why it is the most recognized service in the case of number identification.


About Truecaller :

Truecaller is a Swedish company developed by True Software Scandinavia AB in 2011.
Its main feature is Basically Caller identification service but by time now it has got many additional features too like blocking spam calls, messenger, SMS blocking, and more such features related to calling.

Simply it is the service that eases the work of finding owner details of any number. 

It is available to download as an application in Android and iOS phones. With more than 150 million users, Truecaller is one of the most downloaded and used app in India as of 4 Feb 2020.

Most people don't know whether Truecaller is safe or not, yet Truecaller has the largest user base in India. Well, we have discussed this topic just go through this post. 

Before explaining Trucaller is safe or not you should know how Truecaller actually works.

How does Truecaller work?

Well, it's all game of data. Whenever a user downloads the Truecaller app and tries to sign in he has to give all permissions to :
1. Manage phone calls
2. Access call log
3. Access your contacts 
4. Send and view messages.

And besides, you have to sign in with of Gmail or Facebook account, once you sign in you have to add your personal number. 

Now if you recall you have given your personal phone number with Gmail and your contacts too. This way they have got your profile data. 

Now Whenever anyone signs in, he has to give permission to read his contacts. This all data automatically saves to Trucaller's database.

As Truecaller gets this data they process it and through some algorithms and corrections they improve their data, this is how Trucaller has built its database. 

Now whenever someone tries to find a number for identification, Truecaller easily searches for that number in their database.

In simple words whenever a person login he gives his identity and his contacts which contains phone numbers with their owner names. Similarly, this happens with all users of the Truecaller application which ultimately helps to improve user experience and improve the data of Truecaller. 


Is Truecaller safe?

In this growing world of technology data is the most valuable thing. Many of our everyday usage apps like the chrome browser, Instagram, Facebook collects our data and use it for their profits.

In August of 2019 people, first time started concerning using the Trucaller app, as a user after updating Trucaller reported a bug that was sending messages to their banks for creating a credit profile. After some days confirmation came itself from the Trucaller team that this bug was there but now we have removed it and the user can use our app securely.

You can read the full article related to this incident on indiatoday.com

Till today, no such bugs have been seen but the privacy policy of Trucaller is updated many times.

Presently Whenever a user tries to sign he has to sign in with his Facebook or Gmail account with additionally with the personal number. Nextly have to agree on the privacy policy and Terms and conditions, here we noticed the first issue which we should concern about. 

For further investigation, we opened the privacy policy page of Trucaller and When we carefully read the privacy page you can clearly read Truecaller collects data related to your
geo-location, IP address, the applications you have installed, your outgoing and incoming calls, and such private data. 
Truecaller policy

This is shocking that they collect this much of private data for just improving user experience!! 

This much data is sufficient for hackers to do anything. 

Further, when we read the privacy overview on Trucaller's official website they have clearly mentioned they don't sell any information to anyone, which is a really good thing for Trucaller users that data Trucaller doesn't sell any information to anyone but what if someone hacks and steals the data from Trucaller's database. Well, further reading on the privacy page under the 5th point gave us the answer to this question. 

Truecaller says we take all safety measures to protect this data and our team is also prepared for all these things. 

Final Conclusion:
Well, we have gone through many points but didn't found anything against Truecaller's company, which means you can have faith in using Truecaller. Well, Truecaller has very confidential data, where they care about the user experience and they have the responsibility for such valuable data and they care about it.

In this research when we analyzed carefully we found not only Trucaller but also all apps in the market can be unsafe to use. 

Finally, we recommend using trusted apps and avoid third-party apps which can risk your safety. so finally, we can say you can trust Truecaller and use it.

 Also read: Fastest best 2 ways to download YouTube videos in Android phone

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