Realme is a Chinese consumer electronics manufacturer based in Shenzhen, Guangdong. It was founded by Li Bingzhong on May 4, 2018, who was the former vice president of Oppo. Starting originally as a sub-brand of Oppo, Realme eventually ventured as its own brand.
In India lot of people use cellular networks to use the internet and to turn it on there is Mobile data feature or option that users can use to turn on/ off the Mobile data.
But, sometimes it becomes very hard to turn on mobile data due to many situation-dependent problems.
If you are having trouble turning on mobile data to work on your Realme, it might be because of any number of possible reasons that are either software or hardware-related.
Below we have explained some potential fixes that can help you get connected to Mobile data on Realme again in no time at all.
- Reasons Behind the Data Connection Suddenly Stopped Working
- How to Fix Mobile Data Not Working on Realme
- Wrapping Up
Reasons Behind the Data Connection Suddenly Stopped Working
Mobile networks are, by their very nature, imperfect. This means that radio waves don’t always travel in a straight line, and there can be signal interference.
When your data connection fails, it could be for any number of reasons:
- The signal is weak due to network congestion or interference from other devices.
- You may have moved outside your service provider’s coverage area.
- You are away from cell towers.
Or maybe something else is going on that you haven’t considered yet.
How to Fix Mobile Data Not Working on Realme
Here we are going to help you figure out what might be causing your mobile data problems so you can get back online quickly. Following are some fixes you should do.
1. Restart Your Phone
Before checking any other solutions, try a restart. Often times just turning your phone off for a minute or two and then turning it back on again can solve small issues.
If you have a Realme, you can do that quickly by holding down your power button and tapping restart. This will often fix minor problems with no steps required on your end.
2. Toggle Airplane Mode
Did you know that Airplane Mode turns off mobile data, Wi-Fi, and Bluetooth when enabled? Some users reported that toggling Airplane Mode on their Realme devices fixed mobile data issues.
To enable it, go to Settings of Realme phone -> Wireless & networks -> Mobile networks -> Airplane mode and turn it on (left pane). You can also toggle it off by tapping on its name.
Do note that if you have a SIM card installed, disabling airplane mode will automatically reconnect to your carrier’s network.
3. Update ColorOS Version
Updating the ColorOS version can also fix mobile data not working in Realme smartphones. ColorOS is an Android-based operating system for smartphones, developed by Realme with Google Android open-source code.
How to Update ColorOS Version:
There are two ways for users to download the latest Android firmware on their phones. One way is to go through OTA updates which you can get by following the steps:
- Select Settings.
- Go to About phone.
- Select System update.
- If your phone is up to date, a popup will say “No updates available“, in this case, don’t follow the next solution.
- If your phone is not up to date, follow the instructions on the screen to update your phone.
But if there is no OTA update available for your phone, then you can always flash it manually. However, flashing a ROM/firmware manually requires more knowledge about Android and should only be done by advanced users who know what they’re doing.
If something goes wrong during the flashing process, we won’t be held responsible for anything that happens as a result of following our instructions.
4. Check Internet Settings
To make sure that your mobile data is working properly, you will have to ensure that it is connected properly to the network. To do so, open up Settings and select Data Usage.
From there, toggle Mobile Data off and then back on again. This will force your device to reconnect with your carrier’s network.
5. Reset Network Settings
If you can’t get a cellular connection, try resetting your phone’s network settings. To do so, head over to Settings -> General -> Backup and Reset -> Reset Network settings.
Make sure you don’t do a Factory reset otherwise you have lost all your important data. After doing it, wait for about 10 minutes and then check if everything is working fine with cellular data enabled now.
6. Change SIM Card
Sometimes, if you insert a new SIM card into your phone and notice that mobile data is not working, it’s because you might have inserted it wrong.
If you see an invalid SIM message or an exclamation mark in a triangle inside a red circle at boot-up, then try switching out your SIM card and inserting it correctly. You may also need to restart your phone after changing your SIM card.
7. Seek help
This can happen for a number of reasons, all of which are fixable with a little help. In fact, you should seek help from Realme customer care near you for mobile data not working. Because they can tell you how to fix it but also give some advice about how and why it’s happening.
Why is my mobile data not working on my Realme?
There may be some reasons behind it. The signal is weak due to network, congestion, or interference from other devices, You may have moved outside your service provider’s coverage area, and You are away from cell towers, Phone may have bugs in it.
Why suddenly is mobile data not working On My Realme?
There may be Cellphone network tower maintenance going on. If there is no maintenance work going on and others are getting network as usual then there is a fault in your device. You should try restarting your smartphone, and also try checking your network settings.
How do I turn on Realme mobile data?
There are two ways for it:
1. Realme phone -> Wireless & networks -> Mobile networks -> Select the Sim -> Turn on Mobile data.
2. From the Home screen swipe down to open quick settings, find the option Mobile data, and tap on it to turn it on.
By trying the above steps, you will be able to fix the issue of mobile data on the Realme smartphone. If none of them work then seek help with your device customer care.