Solution To Paytm Verification Failed Something went wrong

paytm verification failed

When we talk about top digital payments apps how can we forget Paytm! Paytm has more than 330 million users which were recorded in October 2021.

Although it has a huge user base, verification of accounts is very difficult for some people. They get many errors like Paytm UPI SMS verification failed iphone while verifying and while they verify the most observed error is “Verification failed.”

When people try to verify their account sometimes it says ‘Verification failed’ Something went wrong. Verification process could not be completed. Retry. To use Paytm securely you have to verify your mobile number.

So in this post, we will give you some solutions to solve this specific error so that you will be able to verify your Paytm account and use it to do payments direct!

Solutions To Paytm Verification Failed Something went wrong

Actually while verifying There Was An Error in Sending SMS in the Paytm App which cause this issue most of the time and sometimes the Paytm app has 2-3 issues which we have discussed below. Make sure you follow solutions one by one to get your issue solved.

1. Correct the Number & Linking

Make sure you have typed the correct number and it should be linked to the same bank. If you have recently linked it then it may take time to refresh your online status. You can visit your bank branch or contact them online to check if your number is linked to your bank account or not.

2. Date and time

This error is most common due to incorrect date and time so you only need to set the correct date and time. If you already have the correct date and time then skip this solution.

Open phone Settings ‘⚙’.

set date time 1

Search for Date and Time & Open it.

set date time 2

Turn on ‘Use network-provided time’ & ‘Use network-provided time zone’

set date time 3

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3. Top-up Recharge:

Most of the time the problem is related to top-up. A low balance on your sim number can cause this problem. Thus to solve this issue firstly dial your balance check the USSD code and check your talk time balance or check your Plan validity. If it is low or your plan has expired then recharge with at least 10 Rs. In my case, it worked only once.

So my suggestion is that you should call your sim card customer care service which will definitely guide the minimum recharge plan that can activate your sim card validity and indirectly the SMS service of your sim. So I recharged with that and my SMS sending issue was solved.

So try recharging your sim card which can activate your SMS sending. After recharging check again if the messages are sending or not, if not then try the next solution.

4. Allow permission

Sometimes due to a lack of permission to send SMS, this Paytm verification failed error may emerge so you have to allow the Paytm app to send or receive SMS.

  1. Long tap on the Paytm app’s icon then tap on the ‘App info’.
  2. Now navigate to ‘App permissions’.
  3. Then tap on the ‘SMS’ section and click allow.

5. Clear Cache and Clear data

Clearing the cache of the Paytm app will not delete any important data but ‘Clear all data’ will delete all data of the Paytm app basically it will reset the app and you will have to set up the Paytm app again from the start if you Clear the data of it.

Firstly try clearing the cache if it dont works then try to Clear all data. You can also try to clear the cache of your default messaging app.

Steps to clear cache and clear all data of Paytm.

Long tap on the Paytm app’s icon then tap on the ‘App info’. (Basically, tap on the ‘ⓘ’ symbol)


Now tap on the ‘Clear data’.

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Then tap on the ‘Clear Cache’ or ‘Clear all data’ Done!

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6. Check the internet

Sometimes your current internet source becomes useless for using Paytm and verifying it. In such a case, you get such an error. Even some have reported that weak Internet can cause an interruption in verifying your authority.

So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!

7. Update Paytm

If you are running an old version of Paytm then it may have some bugs. So try installing the updated version of apps from different App Download Sites or from Playstore.

To Update Paytm from the Play Store follow the steps mentioned below:

1. Open the Play Store app then tap on your profile present in the upper-right corner.
2. Then go to ‘Manage apps and device’ and go to ‘Updates available’.
3. Then find Paytm and tap Update.

If Paytm is not on the list then your App must be up to date already. In this case, follow the next solution.

8. Restart The device

Sometimes your smartphone gets some bugs and in such cases rebooting your smartphone is the best option that you can do to overcome such bugs. Simultaneously, restarting can resolve the problem related to the network.

9. Contact support

Unfortunately, If all the above solutions didn’t work, then try contacting the support team of Paytm they will definitely help you to solve your problem for sure.

If your SMS service is not working then try contacting your network operator.

We have shared all possible solutions you need to know about the ‘Message not sent tap to try again’ error. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.

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