How to Fix Progressive Site Not Opening/Working Properly

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By ITH

Progressive site

The Progressive Corporation is an American insurance company, the third-largest insurance carrier and the No. 1 commercial auto insurer in the United States. The company was co-founded in 1937 by Jack Green and Joseph M. Lewis and is headquartered in Mayfield Village, Ohio.

Recently I observed many people weren’t able to open progressive.com on their laptops and PC from Google Chrome, and Safari browsers. Meanwhile, people weren’t able to do anything on the Progressive Corporation site, some reported pages not loading, and websites not loading properly.

So in today’s post, we are going to discuss how you can fix this issue and talk about some solutions that work. So keep reading till the last word you will get the troubleshooting.

How to Fix Progressive Site Plans Site Not Opening/Working Properly

1. Check the internet

Sometimes your current internet source becomes useless for using the Progressive site. In such a case you may not be able to do certain things. For example, you can search on Google but you can’t open the site.

So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have another broadband WI-FI then try using that too.

If your Wi-fi isn’t working then try using it through an Ethernet cable, or try to restart your router. Try connecting this Wi-Fi to different devices to check if it’s working or not.

2. Check the Progressive site Plans server

The progressive site uses many servers to store and process user data. Whenever there is maintenance to servers or if there is stress on servers users are able to use many services related to the Progressive site and people get a message “This site can’t be reached”, 500 internal server error, forbidden 403, 404 not found or ERR_CONNECTION_RESET on Progressive sites site. So in such a situation, you cannot do anything to solve this issue.

From your side, you can only check the Progressive site Plans down status on Progressive site Plans’ Twitter account OR you can also check on Is It down Right Now. If the site is down then the problem is not from your side. But if the site is not down then you have to follow the troubleshooting given in this post.

is site down Progressive

3. Restart

You may be using a Mac, iPhone, Android, Windows or Chromebook device, all devices have some bugs. These bugs sometimes interfere while you try to use the Progressive site.

In such cases rebooting/ restarting your device is the best option, which you can do to temporary solve this issue. To solve bugs and problems on any device try to update your OS to the newest version possible. This will solve many problems related to the Progressive site not working.

4. Clear Cache if you are using an App

A cache is a special storage space for temporary files that makes a device, browser, or app run faster and more efficiently. Clearing cache will not delete any important data.

Steps to clear the cache of the Progressive site app on iPhone And Android:

  1. Open the setting of your device.
  2. Go to Apps.
  3. Find Progressive site Plans and open its settings.
  4. Go to its storage usage.
  5. Select Clear cache.

5. Clear Cookies if you are using a Browser

Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user’s computer.

Clearing cookies on the browser clear all browsing data related to a specific site. After clearing cookies of the Progressive site you will have to log in again to the Progressive site so make sure you know your login credentials.

Steps to clear the cache of the Progressive app:

Chrome: Select Settings > Site Settings > Cookies and site data > See All Cookies and Site Data > Find the site and click trash.

Safari: Go to Safari > Preferences > Privacy > Manage Website Data. Choose the website and select Remove.

6. Update your Browser/ App

If you are using an outdated version of the browser or Progressive app to access the Progressive site then it may not work properly or it won’t load. So you have to update your browser and app to the latest version possible to stop getting different errors related to the Progressive site.

To update go to the official app store and look if there is an update available. If it is available Update it as early as possible.

7. Disable Extension

Extensions are small third-party software programs that customize the browsing experience on Browsers. However, these extensions could also cause issues to the Progressive website slow, etc if they are not compatible or optimized for some websites.

To avoid issues, try turning off your browser extensions: 

  1. First, open your browser.
  2. Now, click on More Options and choose Settings.
  3. Click on the Extensions tab.
  4. Lastly, disable all your browser extensions.
  5. Or can simply open the Incognito mode of your browser where your extensions are not working and open the Progressive site.

Restart your Browser afterwards and check if you can use the Progressive site.

8. Turn off VPN/ DNS

If you have active DNS or VPN service on your device then this may be the prime reason for the site not responding, or showing some unknown error. So please locate that VPN or DNS service and turn it off.

If you are using a smartphone then to turn off the VPN follow the steps given below:

  1. Open your phone’s Settings app.
  2. Tap Network & internet Advanced.
  3. Go to VPN. If you can’t find it, search for “VPN.” If you still can’t find it, get help from your device manufacturer.
  4. To disconnect tap Turn off that VPN.

If you are using a browser on a PC or laptop then to turn off DNS and VPN follow the steps given below:

  1. Open your browser.
  2. Go to settings.
  3. Open Extensions.
  4. Find VPN or DNS extensions and turn them off.

If you are using a PC or laptop then to turn off DNS and VPN follow the steps given below:

  1. Go to Settings > Network & Internet.
  2. Find VPN. If you can’t find it, search for “VPN” or “DNS”.
  3. Select the VPN connection you want to disable.
  4. Click Disconnect.

9. Use another device

If you still dont find any solution on your current device then for the temporary purpose I suggest trying another device. Another device may work if the problem is with your current device.

10. Contact Progressive

If you have followed all the above solutions and nothing work then you can contact Progressive site support on:

  • Contact Email customerservice@progressive.com.
  • Phone Number +1-800-776-4737.

They will help to solve your issue related to using the Progressive site. They will help you as early as possible.

Conclusion

We have shared all possible working solutions to solve all issues related to the Progressive site not working. Most people find their solution by updating the version of the browser or Progressive site, updating the device, Restarting the device and checking their internet.

Have any other questions? Do ask us in the comment box and also dont forget to mention which solution worked for you.

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