If you are an avid Spotify listener, you may have encountered the following error message while listening to some of your favorite tunes on the service: Spotify Wrapped Error: Couldn’t load the page, maybe try again? This error message can be frustrating as it prevents you from using one of your favourite services.
This error has been especially common since the beginning of June 2016, and it can be pretty frustrating to deal with because it means that you can’t actually play any music on your computer, even if the rest of your internet seems fine.
However, there are ways to fix this problem. This article will explain how to fix the Spotify Wrapped Error message and provide some steps that you can take to keep your Spotify experience smooth and uninterrupted.
The error message
The Couldn’t load the page error message usually pops up when users are trying to access a website or app that is unavailable.
Spotify is experiencing this error right now and it has been confirmed that they are working on a fix.
The Couldn’t load page error message is a common one. It can happen when Spotify tries to load a page that doesn’t exist, or when it has been blocked by an extension such as AdBlock Plus.
The reason behind it
There are many reasons why you might be seeing a ‘Couldn’t Load the Page’ error message when trying to access Spotify. The most common ones are:
- There is a problem with your internet connection.
- Yore using an unsupported browser.
- You are using an Ad blocker.
The Couldn’t Load the Page, Maybe try Again? error message is caused by one of a few different factors.
How to solve it
To fix it, you will need to find out which cause is at work and then address that issue accordingly.
If you are seeing this error message on your Spotify app and are getting frustrated wondering how to fix it, don’t worry. There is a quick solution that can help you get back to listening to your favorite songs.
Just follow these steps below to solve problem on your Android or iOS smartphone:
- Close out of the app from your device or by swiping it up and clicking the x.
- Open Spotify on a browser of your choice.
- Log in using your account credentials and then open up any playlist you want to listen to.
- Play any song on the list just once so that the app registers it and saves it as saved. You should now be able to go back into the app and play any song without seeing the error message pop-up again.
If you are using spotify in Chrome, you can usually fix this problem by turning off Chrome extensions. To do so:
- Click the three-dot icon in the top-right corner of your browser window and select Extensions from the menu that appears.
- Click on the name of any ad blocker and click Disable
- A confirmation will be displayed in your browser window. Reload Spotify and check if it resolved your issue.
Other Fixes:
There are following other fixes you can try:
- Uninstall Spotify and then re-install it.
- Clear your browser cache and cookies.
- Update your operating system to the latest version of its software (e.g., Windows 10).
- Power off your phone and restart it, then launch Spotify again from there (this will solve any battery issues).
- Check for a connection by going to a different page on Chrome or Firefox, or opening another app such as Facebook Messenger or YouTube.
- If you are connected, you should be able to see Spotify in the taskbar or dock. If not, check your data plan with your carrier and make sure that you have enough data left.
Your phone might also be having trouble connecting to the internet because it is trying too hard. Restarting your WiFi router can help fix this problem if you suspect this might be the case.
It is also possible that something could have happened with an update of your operating system and/or some recent changes made by Spotify. Make sure everything is up-to-date before trying again.
Technical fix
If you are having trouble loading Spotify Wrapped and you see an error message that says Couldn’t load the page, maybe try again?, there is a very easy fix to this.
- Simply type into your browser about:config without quotes and hit enter.
- Type browser.cache in the search bar on top of your screen.
- Then click on browser.cache.disk.parent_directory.
- Change this to a new location where you have enough space for a cache folder for Spotify Wrapped.
- For example, if you want it to be at the root of your hard drive: /var/www/html/. Go back to Spotify Wrapped, refresh the page and it should work.
Bottom line
If you are getting a Couldn’t load the page message when trying to play Spotify Wrapped, there are a few things you can do before giving up and moving on.
First, make sure that your internet connection is working properly. This means making sure that your Wi-Fi or data connection is strong and stable.
Second, if restarting your browser doesn’t work for you, try connecting to another browser or device like Chrome or Safari on a laptop instead of using your phone.
Third, we recommend resetting your router by unplugging it from its power source for 30 seconds then plugging it back in.
Finally, download the latest version of Spotify which may have solved some issues with pages not loading properly.