Zoom: The server encountered an internal error and unable to process your request

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By ITH

Server encountered an internal error and unable to process your request

Zoom Meetings is a proprietary videotelephony software program developed by Zoom Video Communications. The free plan allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan.

Recently one of our viewers asked for a solution to the server encountered an internal error and was unable to process your request in Zoom issue.

Many users experience this error code 3000 when they try to join Zoom meetings using their browser. In this issue, streaming sessions are unable to load because of decoding the media resources. On Twitch, a similar error can be seen.

The error message could look something like this:

“Something went wrong! The server encountered an internal error and was unable to process your request. Error Code: 3000”

So as usual I found some working solutions to solve this issue, we have shared them all in this post so keep reading to know about those solutions.

Solutions to Something went wrong – The server encountered an internal error and was unable to process your request

1. Restart Your Computer

When you boot your computer sometimes your system doesn’t boot properly which causes some glitch or may call it a bug. Such a bug can create this Zoom error. So to solve this issue you can simply restart your computer and this issue may get resolved easily.

2. Clear the Cache and Browser Cookies

Clearing Cookies and Cache files of the browser will not delete any important data instead it will help to solve some problems. To Clear cache and browser cookies follow the steps given below.

  1. In Chrome.
  2. On your computer, open Chrome.
  3. At the top right, click More.
  4. Click More tools. Clear browsing data.
  5. At the top, choose a time range. To delete everything, select All time.
  6. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  7. Click Clear data.
Clear the Cache and Browser Cookies

3. Zoom Desktop or Mobile App

Sometimes browser cannot fulfil an ideal environment for the proper working of Zoom so you can either download the latest version of Zoom Desktop, iOS or Android App for better stability. On the app usually, you will see minimum bugs and even performance will be better.


That’s it guys hope you got value and help from this post. Dont forget to comment on which solution worked for you.

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