Fix iMobile App Not Working or Not Opening Problem

icici bank imobile pay

iMobile is ICICI Bank’s official mobile banking application. iMobile, the most comprehensive and secure Mobile Banking application, getting payments done through Unified Payment Interface (UPI), offers over 170 banking services on your mobile.

There are several errors with every app on your phone. Similarly, iMobile has several issues while working on your phone, it may not work properly, and sometimes it dont open.

iMobile not opening and not working properly are similar issues and they can be solved by common solutions. We have shared some working solutions to solve these errors, so keep reading this post till the end to know them.

Fix iMobile App Not Opening or Not Working Problem Solved

1. Check the internet

Sometimes your current internet source becomes useless for using iMobile in such cases you get many errors. Even weak internet doesn’t allow you to open the iMobile app.

So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!

2. Check to see if iMobile is down

iMobile uses several servers to store and process user data. Whenever there is maintenance to servers or if there is stress on servers users are unable to use many services related to iMobile. So in such a situation, you cannot do anything to solve this issue.

From your side, you can only check the iMobile down status on the Twitter account of iMobile where the iMobile support team is active. Whenever such a situation happens iMobile team update the status of the issue on Twitter so make sure you check the iMobile’s Twitter account.

3. Restart

Sometimes your smartphone gets some bugs that are causes many issues in your phone. In such cases rebooting your smartphone is the best option that you can do to overcome such bugs. Simultaneously, restarting can resolve the problem related to many apps.

4. Clear Cache and Clear data

Clearing the cache of the iMobile app will not delete any important data but ‘Clear all data’ will delete all data of the iMobile app basically it will reset the app and you will have to set up the iMobile app again from the start if you Clear the data of it.

Firstly try clearing the cache if it dont works then try to Clear all data.

Steps to clear cache and clear all data of PhonPe-

Clear cache data Phonepe

5. Storage

Make sure you have enough storage on your device. Enough in the sense, that you should have at least 0.5-1GB of free space on your phone. To Clear the space you can delete unwanted apps, videos, and photos, or you can clear the cache of different apps.

Once there is enough working space for the iMobile app. iMobile may open easily. If this solution doesn’t work then you can try the next solution.

6. Update iMobile

If you are running an old version of iMobile then it may have some bugs. So try installing the updated version of apps from different App Download Sites or from Playstore.

To Update iMobile from the Play Store follow the steps mentioned below:

1. Open the Play Store app then tap on your profile present in the upper-right corner.
2. Then go to ‘Manage apps and device’ and go to ‘Updates available’.
3. Then find iMobile and tap Update.

If iMobile is not on the list then your App must be up to date already. In this case, follow the next solution.

7. Contact support

Unfortunately, If all the above solutions didn’t work, then try contacting the support team of iMobile they will definitely help you to solve your problem for sure.


We have shared all possible solutions you need to know about the ‘iMobile App Not Working or Not Opening Problem’. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.

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