Solved SMS Not Sent in Orange SIM – Orange Messages Not Sending Problem

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One of my friends asked:

Why I am not able to send text messages from my Orange Sim? Whenever I send text messages and close the app. After sometime it say “Message sending failed” so when I checked, message wasn’t sent and it was having a red refresh button before it and when I tap it, it does not work? Currently it is happening with me persistantly! What’s the solution for this?

Online text messaging is one of the oldest forms of communication before Whatsapp And Facebook came. But still, text messaging is a secure and reliable method for communication and verification too.

Even though the messaging features can work very well even without the network connection, sometimes the messaging feature doesn’t work properly.

Although text messaging is very good for communication, sometimes it may give you errors related to sending text messages on Orange. So, to fix the issue that the text message failed to send from the Orange sim you can try the solutions listed below in the article.

Solutions to Orange SMS not sending problem:

1. Top-up Recharge:

Most of the time the problem is related to SMS service. A low balance on your Orange number can cause this problem. Thus to solve this issue firstly check your talk time balance by dialling *111#. So make sure you have a minimum amount of currency to send a text message charge on your number.

So my suggestion is that you should call Orange customer care service which will definitely guide the minimum recharge plan that can activate your SMS sending service. So I recharged with a specific amount and my SMS sending issue was solved.

So try recharging your sim card. After recharging check again if the messages are sending or not, if not then try the next solution.

2. Change Sim preference:

If you have two sim cards check if you have set the right sim card for messaging or not.

To check messaging preference go to Settings > Sim cards & Mobile Networks > SMS Messages > Choose the right sim card which can send messages.

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Set sim for messaging from Settings.

In some smartphones, you may not see this option, in this situation open Messaging app and set the sim card from there as shown in the screenshot below.

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Set sim for messaging from Messaging

After setting up your sim preference for messaging check message is sent or not if not then try the next solution.

3. Clear Cache Of Messaging app

The cache is the files that are used to make future processes faster, which can be deleted and deleting them will not create any major problem. On the other hand, deleting them can cure many problems.

To clear the cache of Messaging app follow the steps given below:

  1. Open ‘Settings App‘ and go to the ‘Apps‘ section.
  2. Now find Messaging app and open the App info of it.
  3. Find the Clear Cache option and tap on it.

Then again try to open the app and try to send the message to check if is sending or not. If the problem still exists then follow the next solution.

This image has an empty alt attribute; its file name is clear-cache-messaging-1.webp
Clear Cache of Messaging app

4. Restart the Smartphone

Sometimes clearing cache and force stop may not work if your phone has internal misconfiguration and some bugs thus to solve this error simply restart your smartphone.

5. Change Orange SMS Center Number on Android & iOS

An SMSC number is responsible for handling the SMS operations of a wireless network. When an SMS message is sent from a mobile phone, it will reach an SMS centre first. The SMS centre then forwards the SMS message toward the destination.

You can confirm your SMSC number setting by dialling *#5005*7672# on iPhones and *#*#4636#*#* for Android smartphones. it should be according to your country –

ORANGE ISRAEL +97254120032
Orange +972544120032

ORANGE ROMANIA: +40744946000

Orange +41-787777070

Orange UK +44-7973100973
Orange UK +44-7973100974 international

Orange Belgium +32-486000005


+33 68900 4000

+34 656000311


Telcel & Orange +5294100001410

Orange +37369101030

IDEA Centertel & Orange +48-501200777

ORANGE ROMANIA: +40744946000

Orange +221776380010

Orange +590350012

Three & Orange +852-94989995

Orange & Hutch (Mumbai) +919820005444
Orange & Hutchison Max Telecom +919820405444

Trueworld & Orange (Old) +6691009120
(Old) +6691009122

Orange +22507070002

Orange +96277700016

Orange +254770000040

Orange UK +44-7973100973
Orange UK internal +44-7973100974
Orange +447973074999
Orange +447973100979

if it is incorrect you can try changing it just follow the steps given in our post on how to change SMSC on iPhone and Android.

6. Call Customer Care

If you have followed all the above methods and all of them failed then try calling customer care of Orange.

Orange is a multinational company you can contact customer care here. After contacting them, explain your side fair situation to them, and they will definitely help you out from this situation.

We have shared all possible solutions you need to know about the Orange message not sending problems. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.

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