At Unacademy, India’s largest learning platform, we always strive to work hard to make your learning experience better. We aim to change the way India learns, one Live Class at a time. Unacademy Learner App is the one-stop platform for honing your skills and learning from the finest professionals across industries. Stay tuned for more Iconic Educators joining the platform.
There are several errors with every app on your phone. Similarly, Unacademy has several issues while working on your phone, it may not work properly, and sometimes it dont open or it shows a black screen / white screen (blank screen) when you open the Unacademy app.
Unacademy not opening, not working properly, won’t load, and Ping Problem are similar issues and they can be solved by common solutions. We have shared some working solutions to solve these errors, so keep reading this post till the end to solve all the errors of Unacademy.
Fix Unacademy App Not Opening or Not Working Problem Solved
1. Check the internet
Sometimes your current internet source becomes useless for using Unacademy in such case you get such an error, you may not be able to open the Unacademy app.
So, try connecting to different source of Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!
2. Check to see if Unacademy is down
Unacademy uses many servers to store and process user data. Whenever there is maintenance to servers or if there is stress on servers users are able to use many services and people get Unacademy server error or connection error. So in such a situation, you cannot do anything to solve this issue.
From your side, you can only check Unacademy down status on the Twitter account of Unacademy where the Unacademy support team is active. Whenever such a situation happens Unacademy team update the status of the issue on Twitter so make sure you check Unacademy’s Twitter account. or you can also check down the status on Servicesdown, Saashub, etc..
Sometimes your smartphone gets some bugs which are causes many issues in your phone. In such cases rebooting your smartphone is the best option you can do to overcome such bugs. Simultaneously, restarting can resolve the problem related to many apps.
4. Clear Cache and Clear data
Clearing the cache of the Unacademy app will not delete any important data but ‘Clear all data’ will delete all data of the Unacademy app basically it will reset the app and you will have to set up the Unacademy app again from the start if you Clear the data of it.
Firstly try clearing the cache if it dont works then try to Clear all data.
Steps to clear cache and clear all data of Unacademy-
- Open your device’s Settings app.
- Tap Apps & notifications.
- Tap Unacademy. If you can’t find Unacademy, tap See all apps. Unacademy.
- Tap Storage. Clear storage.
- Tap Clear cache.
5. Update Unacademy
If you are running an old version of Unacademy then it may have some bugs. So try installing the updated version of apps from different App Download Sites or from Playstore.
To Update Unacademy from the Play Store follow the steps mentioned below:
1. Open the Play Store app then tap on your profile present in the upper-right corner.
2. Then go to ‘Manage apps and device’ and go to ‘Updates available’.
3. Then find Unacademy and tap Update.
If Unacademy is not on the list then your App must be up to date already. In this case, follow the next solution.
Make sure you have enough storage on your device. Enough in the sense, that you should have at least 0.5-1GB of free space on your phone If it has less than 1GB then you will see an Unacademy loading error or Screen Freez issue.
To Clear the space you can delete unwanted apps, videos, and photos, or you can clear the cache of different apps.
Once there is enough working space for the Unacademy app. Unacademy may open easily. If this solution doesn’t work then you can try the next solution.
7. Contact support
Unfortunately, If all the above solutions didn’t work, then try contacting the support team of Unacademy they will definitely help you to solve your problem for sure.
We have shared all the possible solutions you need to know about the Fix Unacademy App Not Opening or Not Working Problem. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.