Paytm is one of the most popular digital payment platforms in India. It allows users to make various types of transactions, including payments, money transfers, and online shopping, using their mobile devices.
However, sometimes users may face issues while trying to add or access their bank account on Paytm. One such issue is “unable to get your bank account currently on Paytm”. In this article, we will discuss the possible reasons for this issue and how to resolve it.
How to Resolve Unable to Get Your Bank Account Currently on Paytm
1. Check Internet Connectivity
The first thing the user should do is check their internet connectivity. If there is an issue with the internet, then it could be the reason for the “unable to get your bank account currently on Paytm” issue.
So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!
2. Technical Glitches
Technical glitches are the most common reason for the issue of being “unable to get your bank account currently on Paytm.” It could be due to a temporary glitch in the Paytm app, or it could be due to an issue with the user’s internet connectivity.
Firstly try clearing the cache if it doesn’t work then try to Clear all data at the last of all the solutions. Clearing cache will also help to solve issues like Paytm Verification Failed Something went wrong.
Steps to clear cache and clear all data of PhonePe –
- Long tap on the PhonePe app icon.
- Tap on the Clear data option.
- Now you can clear the cache of PhonePe.
- You also have the option to clear data, but remember after clearing data you will have to set up the app from start.
3. Incorrect Details
Another reason could be the user has entered incorrect bank account details such as bank account number, IFSC code, or account holder name.
The user should check their bank account details, such as account number, IFSC code, and account holder name, and ensure they have entered the correct information. Any errors in the bank account details can lead to the issue.
4. Restart The device
Sometimes your smartphone gets some bugs and in such cases rebooting your smartphone is the best option that you can do to overcome such bugs. Simultaneously, restarting can resolve the problem related to the PhonePe app.
5. Check KYC Status
The user should also check their KYC status on Paytm. If their KYC is expired or invalid, they should complete the KYC process again. The user can complete the KYC process by visiting the nearest Paytm KYC center or by scheduling an appointment for a doorstep KYC.
6. Contact Bank
If the user’s bank account is blocked or frozen, they should contact their bank and resolve the issue. Once the issue with the bank is resolved, the user can add or access their bank account on Paytm. If there is an issue at the bank server you may face issues like UPI Network is Currently Running Slow at our Partner Banks.
7. Contact Customer Support
If the issue persists, the user should contact Paytm customer support. They can reach out to the customer support team via the Paytm app or website. The customer support team can assist the user in resolving the issue.
The issue of “unable to get your bank account currently on Paytm” can be frustrating for users who rely on Paytm for their digital transactions. However, by following the steps mentioned above, users can resolve the issue and continue to use Paytm seamlessly.
It is essential to ensure that all details entered by the user are correct and valid and that the KYC is up to date. If the issue persists, users should contact customer support for further assistance.